Mark Goulston, M.D. is the Chairman and Co-Founder of Heartfelt Leadership whose mission is Daring to Care. He also works as a key advisor and coach to CEO’s and other executives of organizations and companies and Managing Partners of service professional firms. He speaks internationally on communication and building a positive culture. He is the author of six books including the #1 international best seller, “Just Listen” Discover the Secret to Getting Through to Absolutely Anyone. His current book, co-authored with Dr. John Ullmen is REAL INFLUENCE: Persuade Without Pushing and Gain Without Giving In is about how to persuade people in a post-selling world. He writes the career advice column, “Solve Anything with Dr. Mark,” for Tribune Media, “The Closing Bell,” for C-Suite Quarterly Magazine and blogs for the Huffington Post, Psychology Today, Fast Company and Business Insider. He appears frequently in the television, radio and print media including: CNN, msNBC, BBC-TV, ABC/CBS/NBC News, PBS-TV, Wall Street Journal, N.Y. Times, Forbes, Fortune, Los Angeles Times, Westwood One, NPR.